Service crisis checklist:

1. Stay calm: panicking often makes things worse.
2. Triage:

1. some things do not to be fixed immediately

3. Retain situation awareness

1. Keep focused on the big picture
2. Get the most important things working

4. Use scientific method

1. Define hypothesis
2. How you test the hypothesis?
3. Gather data for that hypothesis
4. Refine hypothesis and repeat

5. Be pragmatic

1. No need to be perfect

6. Look after ourselves:

1. Don’t burn ourselves: drink proper water/food/etc.

7. Get help
8. Communicate